Given the importance of CRM platforms for expanding enterprises, finding affordable Customer Relationship Management (CRM) solutions is a great method for smaller firms and organizations with limited budgets to save money. If more expensive software products are out of a company’s budget, they should look at less expensive tools. In light of this, the editors of Solutions Review have put together a list of the best free—and, in some cases, quite affordable—CRM options for small and developing enterprises to take into account.
Defining Inexpensive CRM Solutions
Inexpensive CRM solutions are those that are provided by the solution provider and are made available to the public for free or at a reasonable cost. These systems often include basic functionality like contact management, pipeline visualization, and email management and are condensed versions of the expert or corporate editions. CRM software that is offered for free commercially often offers less features than software that costs money. Nonetheless, it is often a terrific method to acquire more than a free trial for a product you’re considering.
One thing to keep in mind is that the cost-effective tools offered by CRM solution providers may be components of their flagship offerings. For instance, the freemium version may have data storage restrictions and a cap on the number of users who can access the service. A premium alternative, though, will make some of those functions available. Depending on your financial situation, using inexpensive products can still be a terrific approach to increase your company’s capabilities.
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The Top Free and Budget CRM Programs
Agile CRM
Agile CRM provides small-to-midsize businesses in the real estate, e-commerce, SaaS, and other sectors with a “all-in-one” CRM product suite that includes functionality for sales, marketing, and customer care teams. Additional functions involve telephone, email marketing, web interaction, social media, marketing automation, contact management, and more. The Free edition of the platform supports up to 10 users and provides users with one integration option, email support, and Google sync. Paid choices begin at $8.99 per month.
Apptivo
Client relationship management software from Apptivo helps users draw in, engage, and keep more clients. With its highly customizable interface, users may control every aspect of CRM through a network of interconnected applications. Apptivo’s portfolio of conventional and efficient CRM skills can assist customers in concentrating on the needs of the client with a thorough and user-friendly lead conversion procedure and an inexpensive pricing point. Three users can access the Apptivo free edition, which has a 500 MB data storage cap. Paid plans begin at $10 a month for each user.
CRM Bigin by Zoho
To assist small and microbusinesses in engaging with prospects, managing their pipeline, accelerating growth rates, and closing more deals, Zoho introduced Bigin in 2020. To assist small businesses in streamlining and optimizing their sales operations, the system offers email marketing, integrated telephony, customized workflows, pipeline management, automated tasks, pre-built dashboards, real-time alerts, data management, GDPR, and other features. Both the Express edition, which starts at $9 per user/month and supports one user, and the Free version of Bigin are available for use.
Bitrix24
Bitrix24 is a low-cost CRM tool featuring features for client administration, marketing automation, and customer service. Bitrix24 is accessible on desktop computers and mobile devices in addition to being accessible in the cloud and on-premise. Bitrix24 offers one of the top CRM systems for smaller organizations, regardless of whether your firm is searching for a multichannel, marketing-focused solution or a CRM that is highly focused on sales. Even more attractive to start-up businesses is the vendor’s range of pricing options, which vary according to the desired user base.
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eWay-CRM
Description: eWay is a CRM solution that connects with Microsoft Outlook. One user can access the free edition, which has a 200 MB cloud storage restriction. Contact management, sales and opportunity management, project management, integrated bulk email management, reports and analysis, and more are among the features. Users can prepare customized alternatives with the help of the eWay implementation team or select modules based on their needs. eWay provides a paid option at $28 per month and a lifetime license at $399 for organizations on a budget.
Freshsales
Business software solutions are offered by Freshworks, and they are intended to work “out of the box.” For example, the company’s CRM platform, Freshsales, is packed with the capabilities businesses need to identify loyal consumers, boost engagement, personalize the purchasing experience, and unify customer data. For up to three users, the Growth plan is free; however, when invoiced annually, each additional user costs $15 per month. Built-in chat, account management, AI-powered contact scoring, sales sequences, deal management, up to 2,000 Bot sessions per month, and a CPQ license are among the features offered by that package.
HubSpot
Description: HubSpot is regularly brought up in conversations on CRM integration, as most of the suppliers in the marketing field offer integrations with the company’s software. Due to the fact that its fundamental features are free, HubSpot may be the most well-liked CRM for small businesses. The commercially free choices can be upgraded with extra features including enterprise licensing. For sales, service, content management, and operations, HubSpot also offers platforms and solutions. Small enterprises and organizations may afford HubSpot’s CRM, especially considering how little contact and data capacity restrictions it has.
MailChimp
With features for audience management, analytics, marketing automation, and other creative tools, MailChimp is a “all-in-one” marketing and commerce platform. Small businesses may use a comprehensive view of their audience, launch targeted campaigns with a few clicks, segment contacts, gather information about the target audience with different reports, and more thanks to its CRM platform. Small businesses can test out Mailchimp’s pricing options for a month for free to see if they meet their needs. Plans begin at $13 per month with 500 contacts after that.
Monday.com
For businesses of all sizes, Monday is a scalable, adaptable, cloud-based project management tool. With pre-made templates, businesses may build a custom platform and modify sales pipelines, workflows, and processes to suit their demands and promote growth. Sales pipeline visualizations, centralized data management, mobile access, workflow automation, customer tracking, custom automations, pipeline management, bespoke dashboards, and a number of connections are all included in the integrated sales and marketing CRM.
Pipedrive
Pipedrive is a simple, intuitive, and interactive CRM platform to assist sales people in managing prospects, monitoring interactions, automating activities, benchmarking performance, and streamlining sales procedures. Additional capabilities include lead segmentation, revenue forecasting, web forms, pipeline management, reporting dashboards, email marketing campaigns, mobile apps, visual sales pipelines, reporting dashboards, and connections with other software platforms. Pipedrive offers a free trial period for businesses. If it works out, they can keep utilizing the platform for less than $15 per user/month when invoiced annually, which makes it a cost-effective choice for developing companies.
Raynet
Managers, salespeople, and company owners can track, plan, and assess numerous business tasks with the aid of Raynet, an online CRM solution. The free version is accessible by two users and allows them to keep up to 150 accounts, with a 50 MB storage restriction. Contact management, client relationship history, sales overview, reviews and reports, quotes, task management for each day, and other features are among the features. For businesses interested in trying it out, Raynet offers a free 30-day trial as well as a premium version priced at $25 per user per month.
